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Job Role: Senior Lettings Negotiator 

Location: London 

Salary: £20,000 - £24,500 dependent on experience, car allowance and with an OTE of £45,000 + per annum, made up of commissions and bonuses.

Job Sector: Mainstay 

Hours:  35 hours per week, Due to the nature of the role, there would be a requirement to work 1 Saturday in 3, with a day off in lieu the following week.

As we grow our National Lettings Operation we are looking for ambitious and diligent Senior Lettings Negotiators/Listers to grow specific regions to contribute to our vision of being the UKs favourite property manager by:

  • Driving the ambitious growth of our Lettings activity within your geographic region having had a proven track record of converting valuation opportunities into instructions
  • Being self-motivated and driven to build and develop a database of prospects from within our existing customer base to grow your geography
  • To build relationships with internal stakeholders to drive opportunities to generate new business
  • Undertaking market appraisals, converting those into quality instructions
  • Undertaking all aspects of the listing process from business generation through to listing the property online.
  • To undertake viewings and negotiate the letting of your stock
  • Delivery of key KPI’s including prospecting, bookings, conversions and lets
  • Coordination of sales support and targeting activity.

This role reports to the Head of Lettings & Sales / Lettings Director.

Main Responsibilities

  • To drive rapid growth in the region through delivery of a clear business plan
  • To grow and develop your region including account management of multi-unit landlord clients
  • Generate Market Appraisals in a specific allocated geography utilising existing customer contacts and wider prospecting
  • To self-generate Market Appraisals from within your regional trading area
  • Visit properties and carry out Market Appraisals
  • To deliver KPI targets in keeping with the Groups minimum standards
  • To obtain the best fee for Mainstay Lettings, whilst delivering exceptional customer service to our client
  • Photograph and measure properties ready for marketing
  • Ensuring literature is materially correct and up to date
  • Ensure third party services are successfully sold, including but not limited to Landlord and Tenant insurance products, and Zero Deposit opportunities
  • Generate profit by driving income levels of lettings, estate agency and associated activities
  • Ensure delivery of short and long-term lettings targets across the region.
  • Working with key stakeholders across the business to help buy-in and generate referrals

Skills and Experience

  • A proven self-starter with an appetite for success, and a growth mindset
  • An excellent work ethic with high levels of self-motivation
  • Experience as a Senior Negotiator/Valuer within Residential Lettings
  • Demonstrable experience of contacting landlord clients and providing up to date advice on the marketing of the property as well as market conditions
  • Experience using Qube living would be advantageous but is not essential
  • Knowledge of maximising use of CRM systems would be beneficial
  • Ability to get things done and overcome challenges through influencing and tenacity. A real resilience will be required in the role.
  • Confident, open and articulate communicator both orally and in writing; with exceptional relationship building and influencing skills
  • Demonstrable experience in growing market-share
  • Enjoys the buzz of working in a pressure-driven environment with the need to meet multiple deadlines and juggle priorities
  • Ability to quickly build trust and professional relationships with internal stakeholders
  • Propertymark qualifications an advantage, although not essential
  • Results orientated and delivers against targets
  • Excellent IT skills, social-media savvy and up to date with new technology

Our Values

Friendly – We look out for people’s best interests and show them we care by dealing with them in a warm and friendly manner.

Inventive – We’re creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.

Respectful – We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives, and act with respect at all times.

Skilled – We’ve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed, and we’re always building on that knowledge to constantly improve our quality of service.

Trustworthy – We’re always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments

About Us

FirstPort is the UK’s leading residential property service provider, caring for 310,000 homes in England, Wales and Scotland, across 5,600 developments. With over four decades of experience and 4,000 employees, FirstPort works with developers, investors, freeholders and over 1,300 Resident Management Companies.

Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit.  We will consider applications from job share applicants.

Ready to Apply?

Click the below apply button to start your application for this role.  We will ask you to upload your CV and answer a few questions.  You may also be asked to complete verbal and numerical reasoning tests online.

If you meet the criteria for the role we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders.